Utility bill management (UBM) sometimes referred to as utility expense management (UEM), simply put, is the process of streamlining utility bill collection, validation, and payment. Utility bill collection, validation, and payment are a few of the most time-consuming tasks for the accounts payable department of medium to large enterprises. We’ve found that most sites have at least four different utility accounts, if not more. As an organization grows and the number of locations increases, the resources it takes to manage the utility bill process become strained.